Privacy Policy

1. Who We Are

Kibitech Ghana Limited ("Kibitech", "we", "our", or "us") is a multi-disciplinary conglomerate registered in Ghana, headquartered in Accra. We operate across construction, civil engineering, medical supply, international trade, real estate development, logistics, IT consultancy, and MEP engineering.

This Privacy Policy applies to personal information collected through our website at www.kibitech.online and through our contact form and direct communications.

2. Information We Collect

When you submit an inquiry through our contact form, we collect:

• Full name
• Organisation or company name
• Email address
• Phone or WhatsApp number (optional)
• The nature and details of your project inquiry

We do not collect payment information, government identification, or sensitive personal data through this website.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and initiate a business conversation
• Evaluate whether Kibitech can assist with your project requirements
• Contact you to arrange consultations, provide quotations, or share relevant company information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal information on the basis of your consent, given when you voluntarily submit our contact form. You may withdraw this consent at any time by contacting us directly at info@kibitech.online.

In some cases we may process your data on the basis of legitimate interest, specifically to respond to business inquiries directed to us and to maintain records of business communications.

5. Data Retention

We retain inquiry information for a period of up to three (3) years from the date of receipt, in order to maintain business records and follow up on project discussions. After this period, the data is securely deleted. If no business relationship proceeds, we will delete your data sooner upon your request.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmission.

While we implement industry-standard safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted over the internet.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of access: Request a copy of the information we hold about you
• Right to rectification: Request correction of inaccurate information
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Request that we limit how we use your data
• Right to object: Object to processing based on legitimate interest

To exercise any of these rights, contact us at info@kibitech.online. We will respond within 30 days.

8. Cookies and Tracking

Our website does not use third-party tracking cookies, advertising networks, or analytics platforms that collect personal information. We do not track your behaviour across other websites.

We use a service worker for performance caching of static assets (images, fonts, page shells). This operates entirely within your browser and does not transmit personal information to any server.

9. Third-Party Links

Our website contains links to third-party platforms including WhatsApp and Facebook. When you follow these links, you leave our website and are subject to the privacy policies of those platforms. We are not responsible for the privacy practices of third-party sites.

10. Ghana Data Protection Act Compliance

Kibitech Ghana Limited complies with the Data Protection Act, 2012 (Act 843) of Ghana. If you have concerns about how your data is processed and believe your rights under this Act have been violated, you may file a complaint with the Data Protection Commission of Ghana.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us: